Daktela
Logo
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About
Daktela provides a cloud-based Contact Center as a Service (CCaaS) platform designed for omnichannel communication management. The platform integrates inbound and outbound calls, webchat, SMS, social media messaging, and helpdesk ticketing into a unified system. It offers real-time monitoring, reporting, AI-powered automation with voicebots and chatbots, and workforce management tools. Daktela supports integration with CRM and productivity tools, enabling businesses to enhance customer engagement and operational efficiency across multiple communication channels.
Sector
Information Technology
Industry Group
Software & Services
Industry
IT Services
Subindustry
Internet Services & Infrastructure
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