Freshworks
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About Freshworks
Freshworks Inc. provides software-as-a-service (SaaS) solutions that enable businesses to deliver customer and employee experiences across multiple channels. Its product suite includes Freshdesk for ticketing and case management, Freshdesk Omni for omnichannel customer service, Freshchat for conversational engagement, Freshsales for sales automation, and Freshmarketer for marketing automation. For employee experience, Freshservice offers virtual agents and unified service management, while Device42 provides IT discovery and dependency mapping. The Freshworks platform is an AI-powered foundation supporting all products. Serving customers worldwide, Freshworks supports organizations in streamlining support, sales, and IT operations.
Address
2950 South Delaware Street, Suite 201
San Mateo, 94403
United States
Year founded
2010
Number of employees
4,000-5,000
Sector
Information Technology
Industry Group
Software & Services
Industry
Software
Subindustry
Application Software
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