Housing Ombudsman
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About
The Housing Ombudsman Service is an independent UK organisation that resolves complaints about housing landlords and providers and promotes good complaint handling and learning across the housing sector. It investigates resident complaints about social and private landlords, publishes guidance and thematic learning (for example on damp & mould, antisocial behaviour and hazards), provides the statutory Complaint Handling Code and offers training, reports and resources to improve landlords' services and residents' lives.
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