SMG is a global experience management company offering AI-powered CX, EX, and BX solutions to help brands optimize customer and employee experiences for stronger loyalty and growth.

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About

SMG is a global leader in unified experience management, providing customer experience (CX), employee experience (EX), and brand experience (BX) solutions. Their AI-native platform, Ignite, enables companies to gather real-time insights and strategic recommendations to improve customer loyalty, employee engagement, and business growth. SMG serves diverse industries including retail, hospitality, consumer packaged goods, and consumer services by helping brands design, measure, and optimize experiences throughout the entire customer journey.

Sector

Industrials

Industry Group

Commercial & Professional Services

Industry

Professional Services

Subindustry

Human Resource & Employment Services

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