TSIA is a research and advisory association that provides benchmarking, data, and best-practice guidance to technology and technology-enabled services organizations to improve service delivery and drive growth.

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About

The Technology & Services Industry Association (TSIA) is a membership-based research and advisory organization focused on technology and technology-enabled services. TSIA provides industry benchmarking, research, data-driven advisory services, and best-practice guidance to help technology vendors and service organizations improve service delivery, grow recurring revenue, optimize pricing, implement AI in services, and accelerate as-a-service transformation. TSIA works with companies across IT infrastructure, SaaS and software, industrial equipment, and healthcare technology on topics such as customer success, field services, professional services, support, revenue optimization, and service delivery.

Sector

Industrials

Industry Group

Commercial & Professional Services

Industry

Professional Services

Subindustry

Human Resource & Employment Services

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