Worldfone offers cloud CXM solutions — call center, omnichannel contact center and conversational AI (chatbot/callbot), e-KYC, analytics and APIs — to automate customer interactions and improve engagement.

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About

Worldfone (operating under Southtelecom at worldfone.cloud) provides cloud-based customer experience management solutions for businesses, including call center, omnichannel contact center, and conversational AI services. Its platform features AI-powered chatbots and callbots, e-KYC, analytics, enterprise assistant tools, APIs for system integration, and virtual PBX/contact-center capabilities to help companies automate customer interactions and improve engagement and performance.

Sector

Information Technology

Industry Group

Software & Services

Industry

IT Services

Subindustry

IT Consulting & Other Services

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